Frequently Asked Questions
Everything you need to know about Laser247 — find answers to the most common questions below
Account & Registration
Is leser247 or lesar247 the same as Laser247? +
Yes. leser247, lesar247, laser 247 com and laser book 247 are all common spellings of the same Laser247 betting exchange. There is one platform and one WhatsApp-issued ID, and every guide on this site applies whichever spelling you searched for. The ID is free; never pay a third party for a "leser247 ID".
How do I create a Laser247 account? +
Creating an account is simple and takes less than 60 seconds. Click the 'Register' button on the top right of the page, enter your mobile number, choose a username and password, and your account is ready. You must be 18 years or older to register.
Is there a minimum age requirement? +
Yes, all users must be 18 years of age or older to register and bet on Laser247. We have age verification procedures in place and reserve the right to request proof of age at any time.
Can I have multiple accounts? +
No. Each person is only allowed one account on Laser247. Creating multiple accounts is a violation of our Terms and Conditions and may result in permanent account suspension and forfeiture of all funds.
I forgot my password. How do I reset it? +
Message our support team on WhatsApp from your registered number with your user ID. We send a temporary password in the chat, and you change it after logging in. The process takes under 2 minutes. If you have trouble, contact our WhatsApp support.
How do I verify my account? +
For standard accounts, mobile OTP verification during registration is sufficient. For higher withdrawal limits, you may need to complete KYC by submitting a government ID (Aadhaar/PAN/Passport) and bank account proof. The KYC team reviews documents within 24 hours.
Can I change my registered mobile number? +
Yes, you can update your registered mobile number by contacting our support team. You will need to complete identity verification before the change is processed. This is a security measure to prevent unauthorized changes to your account. The process typically takes 24–48 hours.
What should I do if I suspect my account has been compromised? +
Change your password immediately by using the 'Forgot Password' option on the login page, then contact our 24/7 WhatsApp support team to report the suspected breach. We can place a temporary lock on your account while the situation is investigated. Never share your password or OTP with anyone, including support staff.
How do I close or deactivate my account? +
To permanently close your account, contact our support team via WhatsApp or email. Your account will be deactivated within 48 hours and any remaining balance will be transferred to your verified bank account. Note that re-registering after permanent closure requires full KYC verification again.
Is it safe to store my payment details on Laser247? +
Laser247 uses 256-bit SSL encryption across the entire platform. Your full payment details are never stored on our servers — only tokenised references that allow future transactions without exposing sensitive card or bank data. We are fully PCI-DSS compliant.
Can I use Laser247 from outside India? +
Laser247 is primarily designed for users located in India. Access from certain other jurisdictions may be restricted based on local laws and regulations. It is your responsibility to ensure that online betting is legal in your jurisdiction before using our platform.
Deposits & Withdrawals
What payment methods are accepted for deposits? +
We accept UPI (all apps including Google Pay, PhonePe, Paytm), Net Banking, IMPS, NEFT, and RTGS. All methods are instant except NEFT/RTGS which may take up to 4 hours during banking hours. Minimum deposit is ₹100.
How fast are withdrawals processed? +
Withdrawals are processed within 5 minutes, 24/7 — including weekends and public holidays. Once processed from our side, your bank or UPI provider may take up to 30 minutes to credit the funds, though most arrive immediately.
Is there a minimum or maximum withdrawal amount? +
The minimum withdrawal is ₹200. Standard maximum withdrawal per transaction is ₹5,00,000. Higher withdrawal requests are processed in batches and may require additional verification. Contact support for large withdrawal assistance.
Are there any charges on deposits or withdrawals? +
Laser247 does not charge any fees on deposits or withdrawals. Your bank or payment provider may apply their standard transaction fees, which are outside our control. We always credit the full amount you deposit.
My deposit didn't reflect in my account. What should I do? +
First, wait 10-15 minutes as some payment methods have a small processing delay. If the deposit still hasn't appeared, take a screenshot of the successful payment confirmation from your bank/UPI app and send it to our WhatsApp support team. We'll resolve it within 30 minutes.
How many withdrawals can I make per day? +
There is no hard limit on the number of daily withdrawals, though each transaction is subject to the minimum (₹200) and maximum (₹5,00,000) per-transaction limits. If you need to withdraw large amounts regularly, we recommend contacting support to discuss a suitable arrangement.
Can I withdraw to a different bank account than the one I deposited from? +
For security reasons, withdrawals are generally processed to the same payment method used for deposits. If you need to change your withdrawal bank account, you must complete an updated KYC verification, which involves submitting a bank statement or cancelled cheque for the new account. This process takes 24–48 hours.
What happens to my bonus balance if I request a withdrawal? +
Bonus funds that have not met the wagering requirements cannot be withdrawn. When you request a withdrawal, only your real-money (non-bonus) balance is eligible. Your bonus balance remains in your account and continues to be used for eligible bets until the wagering requirement is completed or the bonus expires.
Is my money safe if Laser247 experiences technical issues? +
Your balance is shown in your wallet and every deposit, bet and withdrawal is listed in your account statement. Keep your payment screenshots, withdraw winnings regularly instead of leaving a large balance in the ID, and make a small test withdrawal early so you know how payouts work.
Sports Betting
What is a betting exchange and how is it different from a bookmaker? +
A betting exchange allows you to bet against other players rather than a bookmaker. This means odds are set by market demand and are typically 10-30% better than bookmaker prices. You can also act as a layer — betting that something won't happen — which is not possible on a standard sportsbook.
What sports are available to bet on? +
We cover Cricket, Football, Tennis, Horse Racing, Kabaddi, Basketball, and Virtual Sports. Cricket is our most popular sport with 245+ markets available, including IPL, internationals, and domestic tournaments. New sports are added regularly based on user demand.
Can I bet in-play (live)? +
Yes! In-play betting is one of our most popular features. Once a match starts, live markets open with odds that update in real-time based on match events. All major sports support in-play betting on Laser247.
What is a Fancy Market in cricket? +
Fancy markets are proposition bets in cricket — they're about specific occurrences within the match rather than the overall result. Examples include session runs (how many runs in a specific 10-over session), top batsman runs, number of sixes, fall of wickets, etc. They offer unique opportunities for cricket specialists.
What happens if a match is abandoned or postponed? +
If a match is abandoned before the result is determined (due to weather, etc.), most bets are voided and stakes are returned. If a minimum number of overs are completed in cricket, special rain rules may apply. Specific rules for each sport are available in our Rules section.
What is the difference between Back and Lay betting? +
A Back bet is a traditional bet — you're betting that an outcome WILL happen (e.g., India will win). A Lay bet means you're betting that an outcome WILL NOT happen — you're acting as the bookmaker. When you lay a team, you win if they lose or draw. You are liable for the potential payout to the backer if your lay bet loses, so your liability is calculated based on the odds and stake.
What does 'unmatched bet' mean? +
An unmatched bet is one that has not yet found a counterparty on the exchange to take the other side. Your funds are reserved for the bet but not yet committed to an outcome. Unmatched bets remain in the queue until they are either matched by another user or cancelled by you. During peak events with high liquidity (like IPL matches), bets are typically matched within seconds.
How are winnings calculated on the exchange? +
For Back bets: Profit = (Stake × (Odds - 1)). For Lay bets: Profit = Stake (if the event does NOT happen), but your liability = Stake × (Odds - 1) if the event does happen. A small commission (typically 2%) is deducted from net winnings on the exchange. All potential payouts are displayed clearly before you confirm a bet.
Are there betting limits on sports markets? +
Yes, minimum and maximum bet limits are applied to all markets and are displayed on the platform. Limits vary by sport, market type, and event significance. High-profile matches typically have higher limits. If you need higher limits for specific markets, contact our support team.
Can I view my full betting history? +
Yes. Your complete betting history, including all settled and unsettled bets, is available in the 'My Bets' section of your account. You can filter by date range, sport, market type, and settlement status. This data is available for the lifetime of your account.
Bonuses & Promotions
What is the Welcome Bonus and how do I claim it? +
New members receive a 100% match bonus on their first deposit, up to ₹10,000. Make your first deposit after registering and the bonus is credited automatically within minutes. A standard 3x wagering requirement applies on the bonus amount at odds of 1.5 or better.
How does Daily Cashback work? +
If your net betting result on any day is negative, you receive 5% of your net loss back as a cashback bonus, credited to your account by midnight. For example, if you lose ₹2,000 net on a day, you receive ₹100 cashback. There's no opt-in required — it's automatic.
How do I earn from the Refer & Earn program? +
Share your unique referral code (found in your account settings) with friends. When a friend registers using your code and makes their first deposit, you receive ₹500 credited to your account automatically. There is no limit to the number of successful referrals.
Can I use bonus funds for all bet types? +
Welcome bonus funds can be used on sports betting markets at odds of 1.5 or higher, and on all casino games. Cashback bonus funds can be used across all betting categories. Bonus funds are not directly withdrawable — they must be wagered according to the stated requirements first.
How long do I have to use my Welcome Bonus? +
The Welcome Bonus and its associated wagering requirements must be completed within 30 days of the bonus being credited. Any unused bonus balance after this period will be removed from your account automatically. We recommend reviewing the full bonus terms in our Rules section before claiming.
Are there seasonal or tournament-specific promotions? +
Yes! We run special promotions around major cricket tournaments (IPL, World Cups), football leagues, and festive seasons. These promotions are announced via in-platform banners and notifications. Opt-in requirements vary — some promotions are automatic while others require you to click 'Opt In' in the Promotions section.
What is the maximum I can earn through Refer & Earn? +
There is no cap on referral earnings. Each successful referral earns you ₹500. If you refer 20 friends who all qualify, you earn ₹10,000. Your referral performance dashboard is available in your account settings, showing pending and paid referral bonuses. See our dedicated Refer & Earn page for full details.
Technical & Support
How do I contact customer support? +
Our primary support channel is WhatsApp — send a message to our support number and receive a response typically within a few minutes, 24/7. We also offer live chat within the platform for logged-in users. Email support is available for non-urgent queries.
Is the Laser247 platform available as a mobile app? +
Laser247 is fully optimised for mobile browsers — you get the complete experience on any smartphone without downloading an app. Simply visit our website on your mobile browser. You can add the website to your home screen for an app-like experience.
Is my personal and financial information secure? +
Yes. All data is protected with 256-bit SSL encryption. We never store your full payment details. Your personal information is never sold or shared with third parties except as required by law. We follow industry-standard security protocols at every level of our infrastructure.
The website is loading slowly. What can I do? +
First, check your internet connection speed. If your connection is stable, try clearing your browser cache and cookies (Settings > Privacy > Clear Cache). You can also try a different browser or switch between Wi-Fi and mobile data. During major live events, traffic is highest — our servers auto-scale to handle demand, but edge cases may see brief slowness. If the issue persists, contact support.
My bet was placed but the odds I see now are different. Is that normal? +
Yes, this is completely normal on a live betting exchange. Odds fluctuate in real time based on market activity and match events. Your bet was confirmed at the odds displayed at the moment you clicked 'Place Bet'. You can verify your confirmed odds in the 'My Bets' section of your account.
I was disconnected during an in-play bet. What happens? +
If your bet was successfully submitted to our servers before the disconnection, it will be processed normally — disconnection on your end does not void a confirmed bet. If the bet was not confirmed (e.g., you were in the process of placing it when you disconnected), it will not have been placed. Always check 'My Bets' after reconnecting to verify your bet status.
Does Laser247 support multiple languages? +
Currently Laser247 is available in English and Hindi. We are actively working on adding more regional Indian languages including Tamil, Telugu, Kannada, Bengali, and Marathi. Language settings can be updated in your account preferences once additional languages are available.
Cricket Fight & Matka
How does Cricket Fight scoring work? +
Cricket Fight uses an official fantasy scoring system based on real match statistics. Batsmen earn points for runs scored (with bonuses for half-centuries and centuries), while bowlers earn points for wickets, maidens, and economy rate. Fielders earn points for catches, run-outs, and stumpings. Each player in your team of 11 scores points independently, and your total team score determines your leaderboard position. The captain earns 2x points and the vice-captain earns 1.5x points, making those selections highly strategic.
How do I withdraw my Cricket Fight winnings? +
Cricket Fight contest winnings are credited to your main Laser247 wallet within 24 hours of the official result being confirmed. Once credited, you can withdraw them to your registered bank account or UPI ID just like any other balance. The standard minimum withdrawal of ₹200 applies. Navigate to your Wallet section to initiate the withdrawal.
Are Matka results transparent and verifiable? +
Yes. Results for each Matka market are published on the Matka page as soon as they are declared. Result declarations are time-stamped and recorded on our system. The result announcement process follows a strict protocol, and all historical results are available in the Matka section for users to verify. We do not manipulate results under any circumstance — the integrity of the game is our commitment to every user.
How many Cricket Fight contests run daily? +
The number of Cricket Fight contests varies based on the cricket schedule. On match days, we typically run multiple contest types per match — including Head-to-Head (2 players), small leagues (3–10 players), large leagues (11–50 players), and mega contests with large prize pools. On days with multiple international or IPL matches, you can find 20+ individual contests live at any given time. Visit the Cricket Fight section to see all available contests.
What is the minimum bet in Matka? +
The minimum bet in Matka depends on the market type. For Single Ank bets, the minimum is ₹10. For Jodi, the minimum is ₹10. For Patti markets, the minimum is ₹10. For Sangam markets (where available), the minimum is ₹20. These minimums allow users to enjoy Matka without requiring large stakes. Maximum bet limits per market are displayed within the Matka section and vary by market type and payout ratio.
In-Play Betting
What is in-play betting? +
In-play betting (also called live betting) allows you to place bets on a sporting event after it has already started. Unlike pre-match betting where markets close at the start time, in-play markets remain open throughout the match, with odds updating in real time to reflect the current state of play. For example, if India loses two quick wickets in a cricket match, the odds for an India win will lengthen immediately, creating new betting opportunities.
Can I bet on cricket in-play on Laser247? +
Absolutely. Cricket in-play betting is our most popular offering. During a live cricket match you can bet on match odds (who will win the match), session runs (how many runs in the current or next session), over-by-over runs, individual batsman runs, fall of next wicket, and many more Fancy markets — all updating in real time as the match progresses. Visit our In-Play section during any live cricket match to see all available markets.
How fast do in-play odds update on Laser247? +
In-play odds on the Laser247 exchange update in near real-time, typically within 1–3 seconds of significant match events. Our platform uses a high-performance matching engine with low-latency data feeds to ensure odds reflect the actual live state of the match as quickly as possible. During critical moments (wickets, boundaries, etc.) you will see odds move rapidly — this is normal and reflects genuine market activity from thousands of users.
What is cash out and does Laser247 offer it? +
Cash out is a feature that allows you to settle a bet before the final outcome is determined, locking in a profit or limiting a loss based on current in-play odds. Laser247 supports a form of cash out on the exchange — since you can place opposing bets to 'trade out' of a position at any time while markets are open. If your back bet is looking good, you can lay the same outcome to guarantee a profit regardless of the final result. This gives you full flexibility over your positions during live events.
Is in-play betting available on mobile? +
Yes, the full in-play betting experience is available on all mobile devices through your mobile browser. Our responsive platform is designed with mobile in-play users in mind — the interface is optimised for quick, accurate bet placement on a small screen. Live odds, market depth, and all Fancy markets are fully accessible on mobile. Simply visit Laser247 on your smartphone browser and navigate to the In-Play section for all live markets.
Didn't Find Your Answer?
Our support team is available 24/7 to help you with any query, big or small.
Didn't find your answer?
The questions above cover what our support team is asked most often. If yours isn't there, message us on WhatsApp with your user ID and a short description of the problem – a screenshot helps.
Step-by-step guides
- How to get a Laser247 ID
- How to log in and what to do when login fails
- Resetting a forgotten password
- Withdrawal times, limits and problems
- Back and lay betting for beginners
- How to spot fake sites and agents
Three things worth remembering
- We never ask for your password, an OTP or your UPI PIN.
- There is no fee to create an ID or to release a withdrawal.
- Betting is for adults (18+) and should stay within a budget you can afford to lose.
Settlement rules are on the rules page, and you can reach us through the contact page.